Manager Correlation Config

We have requirement, if the manager value is not present on the HR file, will need to populate the fallback manager. So I tried to populate the manager via transform, but it only showing it from the identity preview not in the Identity list.

The manager correlation configuration is populated from the account attribute. How do we can acheive the requirement, via manager correlation rule? please suggest.

Regards,
Kannan

Hi Kannan,

It’s either going to have to be a manager correlation rule or via attribute sync.

Attribute sync will require the ability to write back to the HR source, which may not be permitted in your organization. Also, if the HR source is a flat file, attribute sync won’t work because it’s not supported on flat files. If you are able to do attribute sync, then you just need to synchronize the manager attribute. If an account has a manager defined on the HR source, then no sync happens. If an account doesn’t have a manager defined on the HR source, and the transform populates the identity with the default manager, then the attribute sync will write back to the HR source with the default manager. Once the default manager is written to the HR file, your manager correlation should work since there will now be a populated account attribute to pull from.

The ask here is not to change manager value on end source I guess but just populate fallback manager in case manager field is empty when aggregation runs.
@kannan_sb85 The only option you have is manager correlation rule and nothing else. The mapping of manager field in UI is cosmetic and the real magic happens in manager correlation which can be configured using the UI setting under source-> Manager correlation or the rule.

Excatly, manager correlation rule would possible to solve the requirement. I tried to create rule via postman, somehow its not working and am getting error in the rule type.

It is cloud rule, you cannot create it like connector rule. Write it and submit to sailpoint ES for uploading.