Description
SailPoint plans to enable HTTP2 in Cloudflare on Jul 27, 2026 at 10am CDT. This provides better security and performance than HTTP1.1 but we are not deprecating HTTP1.1 at this time. All environments will be affected simultaneously.
How long is the maintenance and why?
The change is immediate. The reason we are communicating this change is that you could be affected if you are making API calls to ISC that expect case-sensitive header keys to be returned. Example header key X-Total-Count will become x-total-count once HTTP2 is enabled. There is a scenario, though unlikely, that customers API calls or scripts could fail to expect this change and handle it gracefully.
Action Required
Customers should review their API calls and scripts, especially those they deem critical, to ensure they will not be impacted by this change. If customers suspect they have been impacted by this change after it has been made, they should know to put in a ticket with SailPoint Support who will assist them in troubleshooting any API calls/scripts they suspect are affected.
Important Dates
Date: July 27th, 2026.