Issue during account aggregation for SuccesFactor connector -

IdentityIQ (IIQ) IIQ Discussion and Questions
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Hello everyone, thank you for your availability. I’ve done some additional checks.

This bug appears after the upgrade to 8.4p2.

The test I performed was the following:

By testing the same application on another SailPoint environment, the accounts were successfully added after the aggregation.

Here is the error message:
Your permissions and additional picklist values are not completely aligned with recommended practices. Refer to connector guidelines to set expected values. [Error details] System aggregated 0 employees.

According to the documentation, here is the resolution:

Resolution – Your source permissions and additional picklist values are not completely aligned with recommended practices:

  • Ensure that the service account has all the required permissions.

  • The Picklist ID value is different from the default values used. To change this value, refer to the Exporting and Verifying the Picklist Values section.

  • Ensure the picklist values are correct or configured as mentioned in the Picklist Configuration section.

I have performed all 3 tests.

I replaced my picklist values with the expected ones:

<entry key="picklistConfigMap">
    <value>
        <Map>
            <entry key="employeeClassPickList" value="EMPLOYEECLASS"/>
            <entry key="employeeStatusPickList" value="employee-status"/>
            <entry key="employeeTypePicklist" value="employee-type"/>
        </Map>
    </value>
</entry>

But the error message is still the same.

I think the issue is related to the upgrade of SailPoint to 8.4p2, but I still don’t know exactly where the problem comes from.