Issue/Bug in WebService Connector - SailPoint IDN

Identity Security Cloud (ISC) ISC Discussion and Questions
1

Hello All,

Recently, facing an issue in the production that we are not able to perform enable/disable operations for web service connected applications.

Getting the below error “Required request body is missing: public void” while I try to disable/enable an account.

image

However, I could see the request body in the disable operation. Somehow, SailPoint IDN is not able to pass the body data, which was not the case a some weeks before.

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image696×345 14 KB

Also, I have tried to reproduce the issue via postman and found that when we left the body as empty we received the error message.

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Kindly suggest what would be the possible solution for this issue.

Regards,
Kannan

2

Hello @kannan_sb85,

I believe the UI update caused the raw post body to change using the &qout; notation instead of the actual character " around your key value pairs. Can you replace all &qout; instances with ". I suggest copying your post body into an editor and using the find/replace to make it simple.

For example:

{
&qout;id&qout;:&qout;response.nativeIdentity$&qout;,
&qout;internal&qout;:&qout;response.internal$&qout;,
&qout;personId&qout;:&qout;response.personId$&qout;
}

{
"id":"$response.nativeIdentity$",
"internal":"$response.internal$",
"personId":"$response.personId$"
}
3

I suspected that and tried already unfortunetly that is not helped.

4

If that is the case, submit a support ticket here. They will be able to take a closer look at your environment and logs to determine the cause.

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