ISC - Entra ID Connector - MFA Reset

Hi All,

Does the ISC Entra id connector support Azure MFA reset for the users?

Idea is to leverage Sailpoint IDN to provide self service capability to reset Azure MFA for users. MFA can be Authenticator, or any thing else.

Regards
Arjun

Hi @arjun_sengupta

I don’t believe it does but will attempt to test it.

Looking at the documentation, it seems to imply that ISC can update or add the MFA details but a reset would require a removal of all values from the MFA attributes in Entra ID, this note says that attempting to remove the default authentication method will result in an error from the Azure API.

Hope that helps

Thank you, Irshaad,

I opened a support ticket as well on, will let get back once they respond

Regards
Arjun

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