We are investigating an Attribute sync behavior in ISC and would appreciate any guidanceor insights from others who may have encountered a similar issue.
Environmet : ISC
Source: Webservices connector LMS
Attribute sync enabled (identity attribute LMS start date = Account attribute activeDate)
Description - Observing recurring “Modify Account passed” events generated by Attribute sync on a daily basis for multiple attributes.
No provisoning errors but the concern is ISC continues to generate attribute sync events on the same userID /target every day and everytime previous value is null.
Hi @amithkumar1 - this can happen if there is a format difference between the value synced and the target value. Some systems will change the format. Verify the aggregated value (before the sync) and what the sync value is. Make sure the formatting is the same. The application EPIC, for example can truncate dates to m/d/yy so if you pass mm/dd/yyyy it will change it, so when it is aggregated back, ISC sees it as a different value and will try again.
@ryan_toornburg is correct that sometimes there are differences in the format ot cvalue that comes back in. Dates are one common area due to the different formats they can have. Manager is another where some get passed the ID but return the name if you don’t specify.
