Problem: Facing an issue where we’ve triggered entitlement aggregation on a Web Services connector. We were required to write a pagination logic to iterate through multiple pages of the response. However, the process keeps running indefinitely and unlike account aggregation, we don’t have a “cance…

[image] Tom Cipriano: Then you need to put in a ticket with sailpoint for them to review this issue. Quick update on this thread: A SailPoint ticket was raised and that has not been helpful as they were not able to reproduce the issue. Probably looks to be a temporary issue with the tenant w…

I think you can edit the HTTP operation and add the pagination logic and restart the ents aggregation.

I know the UI doesn’t have a cancel aggregation button, but you may be able to end the task using the API: GET /beta/task-status/pending-tasks This will result in the ongoing tasks, such as the following: [image] Once you have the ID, you can try to update the status: [image] I’ve not used t…

I went back to find the post where I initially got this information: [image] QPOC Runs a lot and prevents identity profile updates ISC Discussion and Questions @dominick-miller while some of the processes and status around QPOC/QPOC - HIGH are internal and not publicly do…

[image] Matt Uribe: GET /beta/task-status/pending-tasks This will result in the ongoing tasks, such as the following: @MattUribe So here comes the weird part. I did make the API call on /beta/task-status/pending-tasks If I search for “Cloud Group”, there are no results. There are only 31 ta…

@Arshad Try this to kill it. get-pending-tasks | SailPoint Developer Community Retrieve a list of statuses for pending tasks. Types of tasks include account and entitlement aggregation and other general background processing tasks. Data for tasks older than 90 days will not be returned.

[image] Tom Cipriano: Try this to kill it. get-pending-tasks | SailPoint Developer Community Retrieve a list of statuses for pending tasks Hey @TJ21 , thanks for your response. However, like I mentioned in my response above and the screenshots shared, this API endpoint doesn’t fetch me the ta…

@Arshad Then you need to put in a ticket with sailpoint for them to review this issue.

@Arshad Try restarting the Virtual Appliance (VA) to clear any stuck processes

Is there a way to terminate ongoing entitlement aggregation?

Identity Security Cloud (ISC) ISC Discussion and Questions

MattUribe (Matt Uribe) April 4, 2025, 12:19pm 4

I went back to find the post where I initially got this information:

Just to give credit where due.

Topic		Replies	Views
Infinite Entitlement Aggregation ISC Discussion and Questions webservice-connector , aggregation , identity-security-cloud , entitlements	3	438	May 3, 2024
Clean up or remove incomplete aggregation tasks ISC Discussion and Questions aggregation , identity-security-cloud , entitlements	3	146	September 15, 2025
Demo tenant \| raising support ticket ISC Discussion and Questions webservice-connector , aggregation , identity-security-cloud , entitlements	2	78	August 28, 2025
Entitlement Aggregation Deletes All Entitlements on Runtime Error ISC Discussion and Questions aggregation , identity-security-cloud	6	209	October 8, 2024
How to cancel an in-progress source aggregation ISC Discussion and Questions aggregation , identity-security-cloud	13	744	September 19, 2024

Is there a way to terminate ongoing entitlement aggregation?

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