Is there a way to receive (cc/bcc) all email notifications that IIQ sent?

IdentityIQ (IIQ) IIQ Discussion and Questions
1

I’m looking to see if there is an OOTB option that we can enable to receive a copy of all the emails that’s been sent out of IIQ (fine with retrieving it from “Default From Address” sent items folder too)

2

You can modify the EmailTemplate XML and directly set the “cc” parameter:

For example:

<EmailTemplate cc="$!identity.manager.email" …

<EmailTemplate cc="[email protected]"

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3

That does the trick, I was looking for some kind of global settings but editing a bunch of email templates wouldn’t be tough, Thank you! Appreciate the quick turn around!!

4

Another way to do this could be to use a custom EmailNotifier class as documented here: https://community.sailpoint.com/t5/Technical-White-Papers/Best-Practices-Email-Configuration/ta-p/75930

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5

Also, check the setCc and setBcc methods on the EmailTemplate class, which can be found in the java doc. When I find that I don’t want the CC or BCC permanently set on a given template, I use one of these methods to set the CC or BCC in a script or rule, then clear the value afterward.

This gives me the ability to control who gets a CC or BCC situationally. The primary use case here, besides simply BCC’ing myself, is to set the CC for provisioning notifications to include the requester, assuming it’s not the manager doing the requesting.