We are trying to see if there is a new hire process to send E-Mail with creds to user’s manager upon hiring using only Workflow approach (No global rules involved) in ISC. Please let me know if you know an approach working best for you or someone/org you know. TIA.
Note: If there is a WF approach which is working, we need a config to create random password which should work with the password policy in workflow steps.
Hi @Prashanth1812, if password for AD account is created from SailPoint, it’s not possible to get the password in plain text as SailPoint will encrypt it. So, there is no way to send password over email.
Check this post if you want to send other details to manager via workflow.
Check this post to set the AD password using after rule and then send email.
Generate a password—>Force set the password in target system directly–>sends email to manager using SMTP
but this approach depends on the target system you are using. For AD it is doable.