Integrating SailPoint with Web Services

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Revised Date: 31 May 2024

This connector allows you to configure any web service supported managed system which can read and write on the managed system using the respective managed system Web Services.

This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/connectors/webservices/help/integrating_webservices/introduction.html
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@DocsTeam @connector_docs_team @saas_docs_team

Hello All,

Request your support in getting the below sections updated:

  • Connecting SailPoint and Web Services > Configuration Parameters
    For this, there is no mention about which JSON path on the source object should these configuration parameter should be patched in
  • Configuring Web Services for Integration > Add Entitlements When Enabling Accounts
    The references mentioned here are in XML which is for IIQ and not ISC
  • Configuring Web Services for Integration > Remove Entitlements When Disabling Accounts
    Similarly, the references mentioned here are in XML which is for IIQ and not ISC

Majority of the references in the ISC Web Services connector document point to IIQ based language/verbiage. Some source config patches, troubleshooting configuration is in XML which is for IIQ and not ISC. For this document, it must be JSON objects and the root path for the patches must be clearly provided as per ISC which is contradicting and confusing to a lot of developers. This has been the case so many years now.

Web Services is a widely used connector and some outdated content on this document gets quite confusing.

Can we get this entire documentation reviewed and above pointers fixed based off the feedback? This would be of great help.

Thanks,
Arshad.

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Hi Arshad! Thanks for your input. We’ve created a Jira issue to track the effort and we’ll update the comment thread when it’s been addressed: CONDOCS-6164