In the Identity Entitlements Detail Report

IdentityIQ (IIQ) IIQ Discussion and Questions
1

Good morning

I’d appreciate your help in finding out if anyone on the forum knows why, when I run the predefined report “Identity Entitlements Detail Report” some data appears in the “Display Value” field while other data does not.

What I’ve observed is this: when I filter the report using only the fields “Account Name, Application, Entitlement, Display Value, Identity, Exists on Account, Assigned, Last Certification, Last Certification Date, and Request ID,” it does not display data in the “Display Value” field for users. However, when I add an extra field—for example, “Classifications”— the “Display Value” field does show data, but only for some users. However, when I run the report again without making any changes, it displays data in the “Display Value” field for all users.

2

Hi @mario_rod ,
Welcome to the community, Maria. Looks like it’s a caching thing. Display Value gets pulled from Explanator’s cache, and that cache warms up lazily. Adding a column doesn’t fix it, just shuffles which ones lose the race.

Worth trying: clear the caches or restart

3

@Guadarrama Few things:

  1. Have you made any cusotmization to the report? If yes, please share the xml.
  2. If you run it multiple times, do you see the same behaviour on same set of entries? Or it changes.