IIQ Certification remediation/revocation retries

Which IIQ version are you inquiring about?

IIQ 8.5 p1

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Looking for ways to configure ‘retries’ for failed certification revocation/remediation requests.

*‘Provisioning with retries’ workflow has variables like ‘*provisioningRetryThreshold’ and ‘provisioningMaxRetries’ in workflow and similar variables are also at application level to handle failed access requests. But would these same attributes be able to handle certification initiated, failed provisioning request. Or will it require a custom solution. Suggestions would be very helpful on implementation strategy or if there is an OOTB solution kindly suggest.

Thanks!

Hi @pattrikha ,

There is no out-of-the-box retry support at the certification level in IIQ.
You need to implement a custom scheduled retry mechanism to reprocess failed certification revocation provisioning.

@pattrikha Retry will work for certification requests also if you have retry configuration in your application. I have verified it. PFB provisioning transaction screenshots.

image

Hi @pattrikha , Welcome to Sailpoiont developer community.

If Provisioning retry mechanism is configured, it should work for certification revocations also like LCM request.

You can configure variables in Application XML. But not sure if any changes re required in workflow variables or not.

@pattrikha Retries are set at application level and is applicable for all sort of transactions. Do you see it is not working for your certifications?

Hi @pattrikha ,

If you configure the setting below at the application level, it will retry only failures that match the mentioned list. The retry will occur if the error message contains your list of errors. certification revocation items also.

Thanks,

PVR