IdentityNow workflow manage access action issue

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi, I have created one workflow in IdentityNow where I am trying to initiate an access request (access_profile) once there is a new id created (trigger - provisioning completed)) in one particular service. My workflow flow is reaching till manage access node but there its giving me this error:

{"displayName":"Get Identity","result":  --> this tag is giving all attribute value for user

{"displayName":"Manage Access","input":{"addIdentities":"","addIdentities.$":"$.trigger.identity.id","comments":"create adm","removeDuration":null,"removeIdentity":null,"requestType":"GRANT_ACCESS","requestedItems":{"id":"fa5ab7a39d78434d1db6cf","name":"Grant ID Accounts Access test2","type":"ACCESS_PROFILE"}},"stepName":"manageAccess","task":"sp:access:manage","technicalName":"Manage Access"}

{"displayName":"Manage Access","error":"request failed: 400 - 400 Bad Request:  (type: HTTP Response Returned a Client Error, retryable: false): request failed: 400 - 400 Bad Request","stepName":"manageAccess","task":"sp:access:manage","technicalName":"Manage Access"}

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Could you please suggest me what I am missing.

2

Hi @hranjan3 ,

400 says invalid payload. Can you try below in manage access step? Put square braces and try. Not sure if this is the issue.

[{“id”:“fa5ab7a39d78434d1db6cf”,“name”:“Grant ID Accounts Access test2”,“type”:“ACCESS_PROFILE”}]

3

Hello Himanshu,
Can you please check if the Access Profile that you are trying to grant access has Allow Access Requests turned on.
Let me know.
Thanks
Sandeep