IdentityNow After Creation Rule implementation issue

Identity Security Cloud (ISC) ISC Discussion and Questions
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Hi All,

I have a requirement to set AD password & share the password in email to manager. Implemented a powershell script to send the email to the manager and placed on IQService. Also tested powershell script independently on IQService box and it is working as expected. Now, I’m trying to trigger the powershell using the After Creation Rule on new AD account creation but the script is not sending any email. Not able to see anything in the log files. Also not seeing any logs related to the after creation rule in ccg logs.

Can anyone please help me in why I am not able to trigger the script from after create rule?

Thanks in advance for your support.

Thanks,
Priyanka.

2

Do you see any error in the IQService logs ?

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@PRIYANKALINGALA the logs of after create scripts should be routed to the log file within the IQService directory. Ensure that the account running IQService has the appropriate permissions to create directories and files

4

I would verify that the sailpoint user on the VA has the correct permissions on the folder to run the powershell script file and to create any log files that might be in use for it.

We ran into an issue with a Powershell rule that was not firing for an IIQ IQService machine and the issue was the permissions.

5

Hi All,

Thanks for your inputs.

Issue is resolved by removing non ssl port from the IQService Registry.

Thanks,
Priyanka.

1 Like
6

Good deal. Please mark your post as the solution so that others can find it.