Hi,
We have configured Life cycle state to update identity state to inactive. Although we have observed that LCS is updating as per logic but identity state is still in Active state.
Any idea why this is not moving?
Thanks.
Hi,
We have configured Life cycle state to update identity state to inactive. Although we have observed that LCS is updating as per logic but identity state is still in Active state.
Any idea why this is not moving?
Thanks.
Hi @nikhleshsdg,
Can you please share your configuration screenshot?
FYI - you have to select identity state for all the LCS.
We have configured Identity state for LCS we are currently using not in all LCS. This can cause this?
Attached is configuration screenshot. We have just enabled the LCS and configure the Identity State to be Inactive. Same configuration we have done in other LCS as well.
Yes, it should be updated to the LCS where you are expecting it to be changed.
We have updated the configuration to move identity state to Inactive in Inactive LCS but its not moving although LCS of identity is Inactive.
did you configure in inactive LCS? you will have to configure to inactive identity state in inactive LCS.
Yes we have configured it.
It should work, did you process the identity after made the changes? I works for me.
Looks like it moving now, accidently we did not update technical names of LCS in transform, although still LCS were updated as per logic but now Identity state is also updated.
Thanks for your suggestions @shekhardas1825.
@nikhleshsdg Good to hear that it worked.