Identity Security Cloud - IdentityNow Certifications – Sequential Multi-Approver Scenario (Two Reviewers in Series)

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi everyone,

I’m exploring whether IdentityNow Access Certifications support a use case where two reviewers are involved in sequence for each certification item.

Use Case

We need to implement a certification process in which:

  • A first reviewer (e.g., the user’s manager) makes an approve/revoke decision.
  • After that, a second reviewer (e.g., a risk officer or application owner) reviews the same item after the first reviewer has completed their part.

Essentially, we’re looking for sequential item-level approval during a certification campaign.

What I found so far

From the official documentation (Certifications Overview - SailPoint Identity Services), it seems that:

  • Each item in a certification campaign is assigned to only one reviewer,
  • There is no built-in support for engaging multiple approvers in sequence.

My questions to the community:

  1. Has anyone successfully implemented sequential multi-approver reviews in certifications?
  2. If not natively supported, could this be achieved using:
  • Workflows
  • Custom rules (e.g., SignOffApproverRule like in IdentityIQ)
  • Or perhaps external automation via API?
  1. Are there any recommended approaches or caveats if going down the custom path?

I’d appreciate any insights, patterns, or examples you might be able to share.
Thanks in advance!

Kind regards,
Paolo

2

Hi Paolo, to answer you this feature is not there in ISC. Yes in IIQ you have this rule SignOffApproverRule but that rule is not available in ISC. As you have read in the docs a certification campaign can be assigned to only one reviewer.

3

so far it is not possible. if you want can try creating mutiple certification campaign, first let say manager later for the same set compliance owner