we would like to know do we have a feasibility to implement two level approval process in certification
Not that I’m aware of. Plus, in practice, it has questionable / debatable accountability depending on organization culture.
e.g. The final approver has the final say, so what’s the first approver really doing (job security, [the rise of] meaningless job)? Or, the first approver already approved it, I can just agree to that (lazy 2nd approver).
From a product perspective, SailPoint wants you to leverage AI recommendation where applicable. (Statistical rubber stamping)
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Nope, I dont think so. It can be either manager, individual or any governance group.