Which IIQ version are you inquiring about? 8.3 Hi Team, The modify operation sourced from identity refresh task creating duplicate tickets for a particular application when the create provisioning request is not committed. This getting stopped when the provisioning status became committed. This cr…

I found an interesting topic that might help you with an in-depth analysis of your case: [ Creation of duplicate accounts during Role Assignment - #4 by ismaelmoreno1 ]

Hi, As a solution to this issue, I would suggest running the aggregation task from this application, which should prevent SailPoint from attempting to create the account again. It is likely that, at this moment, IIQ is trying to create a new account each time until it receives confirmation from the…

Hi @NPM15 what is the Modify/create operation provisioning request initial trigger point? is it from a user request or some role assignment, some other point? please share end to end flow configured. FYI, IdentityIQ does not, by default, test whether this trigger has fired before or what the outc…

Yes you are right, tickets are created each time when refresh task is triggered till it get confirmation on the provision result as committed.

It is standard IIQ behavior. You could alternatively try setting the flag for the Plan object: plan.setOptimisticProvisioning(true); this will likely result in the absence of repeated provisioning attempts, even if the account aggregation has not been triggered. However, setting this flag may …

Shall I make this update directly in the PROD workflow?

In your case I would set scheduled task for aggregation of this Applikation two times a day. But I do not know how exactly is your Environment configuración.

Yes the aggregation task is being called by the identity refresh task which is scheduled to run four times a day. If you see the screenshot uploaded, the source says Identity refresh.

I mean the Aggregation Task for the Dow Jones Riskcenter Application. Do you have a scheduled task for this application that performs aggregation at least once daily?

@NPM15 What options you selected during refresh ?

Identity refresh creating duplication requests on modify operation

IdentityIQ (IIQ) IIQ Discussion and Questions

NPM15 (Nirmaladevi P) July 30, 2024, 11:17am 5

@Sriindugula the modify operation is triggered when identity refresh task is executed. Do you think that we can restrict this by updating the identity refresh task properties?

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Identity refresh creating duplication requests on modify operation

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