Identity Now is experiencing a service disruption for customers authenticating with SAML SSO

Resolved - 2025-05-08T10:31:03Z

The SailPoint team has mitigated the service disruption.

Identified - 2025-05-08T09:38:07Z

We are working on addressing the service disruption and will provide an update upon resolution.

Investigating - 2025-05-08T09:10:38Z

SailPoint is investigating an issue with Identity Now, for customers authenticating with SAML SSO, that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.