Identity Effective Access Live Report Error issue

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Hello, We are trying to run the Identity Effective Access Live Report in our production and are facing issue when doing so

sailpoint.tools.GeneralException: sailpoint.tools.GeneralException: Schema for type Entitlement could not be found.
at sailpoint.reporting.JasperCsvWriter.write(JasperCsvWriter.java:152)
at sailpoint.reporting.LiveReportExecutor.execute(LiveReportExecutor.java:275)
at sailpoint.api.TaskManager.runSync(TaskManager.java:981)
at sailpoint.api.TaskManager.runSync(TaskManager.java:764)
at sailpoint.scheduler.JobAdapter.execute(JobAdapter.java:128)
at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573)
Caused by: net.sf.jasperreports.engine.JRException: sailpoint.tools.GeneralException: Schema for type Entitlement could not be found.
at sailpoint.reporting.datasource.IdentityEffectiveEntitlementsDataSource.next(IdentityEffectiveEntitlementsDataSource.java:132)
at sailpoint.reporting.JasperCsvWriter.write(JasperCsvWriter.java:116)
… 6 more
Caused by: sailpoint.tools.GeneralException: Schema for type Entitlement could not be found.
at sailpoint.reporting.datasource.IdentityEffectiveEntitlementsDataSource.getAccountGroupEntitlements(IdentityEffectiveEntitlementsDataSource.java:338)
at sailpoint.reporting.datasource.IdentityEffectiveEntitlementsDataSource.getAccountGroupEntitlements(IdentityEffectiveEntitlementsDataSource.java:353)
at sailpoint.reporting.datasource.IdentityEffectiveEntitlementsDataSource.getAccountGroupEntitlements(IdentityEffectiveEntitlementsDataSource.java:308)
at sailpoint.reporting.datasource.IdentityEffectiveEntitlementsDataSource.createEntryForEntitlementGroup(IdentityEffectiveEntitlementsDataSource.java:381)
at sailpoint.reporting.datasource.IdentityEffectiveEntitlementsDataSource.addEntriesForEntitlementGroup(IdentityEffectiveEntitlementsDataSource.java:291)
at sailpoint.reporting.datasource.IdentityEffectiveEntitlementsDataSource.addAdditionalEntitlements(IdentityEffectiveEntitlementsDataSource.java:214)
at sailpoint.reporting.datasource.IdentityEffectiveEntitlementsDataSource.loadCurrentIdentityEntitlements(IdentityEffectiveEntitlementsDataSource.java:169)
at sailpoint.reporting.datasource.IdentityEffectiveEntitlementsDataSource.next(IdentityEffectiveEntitlementsDataSource.java:124)
… 7 more

Has anyone else faced similar issue?

3

Hi @ankeetarjyal,

this report read the identities and other object, identity entitlement incluse.
With this error I can image that you have some problem on one or more entitlement.

Review the entitlements and manage attribute to find the cause.

4

Not a report that I ever use, but I get stack overflows when attempting to run it in my environments.