Identities not getting aggregated from workday aggregation task

IdentityIQ (IIQ) IIQ Discussion and Questions
1

Hello Community,

We are working on workday integration where now we are trying to aggregate some test IDs from workday to SailPoint. Upon running the aggregation task for workday, we can see new IDs are getting created of other users except the test user IDs that we created for testing purpose.

Although when we are aggregating these IDs using one of the single account aggregation rule from debug page. These IDs are getting created by that rule but not through aggregation.

What can be the possible cause and resolution to get these IDs into SailPoint from Workday?

Thanking in advance!

2

Hi @ArpitaSB,

I thinking to 2 possibility: do you have customization/creation rule that can exclude those IDs?
Have you marked this flag into aggregation task?
image

3

Hello @enistri_devo

Thank you for the response!
I checked the creation rule in application, there is nothing mentioned that can exclude these identities.
We tried to aggregate the IDs in both the ways: By marking this option and also by ignoring this option. But, still no luck.

This is the authoritative application.

4

ok. The Single aggr. rule that you use, is this?

5

Correct. This is the single account aggregation rule using which we are able to add aggregate ID in SailPoint.
But, through account aggregation task that ID is not aggregating in SailPoint.

Also, what we noticed is when we aggregate the ID from rule in sailpoint and then run task selecting the option ‘detect deleted accounts’ in task, it is deleting the ID from Sailpoint.
For example:
We aggregated ID ‘abc123’ from workday to sailpoint using this rule. Then we ran the workday account aggregation task with ‘detect deleted account’ option marked. After task completion, it is deleting ‘abc123’ from SailPoint.

6

The rule create an instance of the application and makes a getObject operation with the same configuration of original app.

The only difference, is on aggrergator. This rule create a newer with this conf:

argMap.put("promoteAttributes",       "true");
argMap.put("correlateEntitlements",   "true");
argMap.put("noOptimizeReaggregation", "true");

the only one can affect the aggregation is noOptimizeReaggregation.
Can you try an aggregation with flag marked?
image

Really, I am not sure but I didnt find any other difference

7

@ArpitaSB

Share your Rule xml and Aggregation Task Definition xml once.

8

We tried this option also. But, it is not working. I mean we are still not able to get those IDs aggregated in SailPoint.

9

:smiling_face_with_tear:

other question: how is the identificator in the app and which you use in the rule?

10

Is this issue reproducible with full aggregation?

11

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