How to skip a webservices connector operation during certain conditions

Which IIQ version are you inquiring about?

8.3

Share all details about your problem, including any error messages you may have received.

  • We want to skip the webservices connector operations (ex. Create Account, Add Entitlement) during certain conditions.
  • For instance, we want to create an account in application via an api call directly but for some entitlements we want to create a snow ticket.
  • In case of creating a snow ticket, we want to skip the connector operation call.

Hi @nihar_chaware,

you can manage it into the before prov. rule. You can check the plan and when you detect the conditions , delete the create operation from the plan.

Another way you can set more the an create operation(one for the really creation and another to create tck) an launch one or the other depending of the entitlement, but this is a little more complex.

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