How to Set Up Alerts and Approvals for Access Requests Using Event Triggers in SailPoint

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I’m looking to receive alerts via our internal messenger when an access request is submitted in SailPoint. Additionally, I want to be able to approve or deny the request directly from the messenger.

I believe the “Access Request Submitted” trigger should work for this, but I’m unsure about the specific details for setting it up. In particular, I need clarification on what information is required for the following fields:

  • Integration URL: What URL should be specified here?
  • Bearer Token: How should this token be formatted or generated?
  • Filter: What should be included in this field?

I’ve reviewed the SailPoint documentation, but it doesn’t seem to provide clear guidance on these points. If there’s another trigger that would be more appropriate for achieving this functionality, I’d appreciate any suggestions or guidance.

Thank you in advance for your help!

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Hi @joyoon00 ,
You can follow these 2 pages for more in depth details:

The below page also has a proper video from developer days 2024 on Event triggers

1 Like

Hello Gourab,

I have reviewed the document, but I couldn’t find any examples related to the “filter”.

If you know any websites or documents that could be helpful, could you please let me know?

Regards
Joy

Hi @joyoon00 ,
The main goal of using JSONPath for event trigger filtering is to restrict the events sent by the trigger service to only those that are relevant to you. I found this documentation on filters; I hope this helps :Filtering Events | SailPoint Developer Community

Thank you for your help, but I succeeded in extracting what I wanted from json with filter, but I couldn’t find a way to turn over the parameter.

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