How to get aggregation and connection failure alerts in ISC/how to configure to have opened ticket?

Identity Security Cloud (ISC) ISC Discussion and Questions
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how to get aggregation and connection failure alerts in ISC/how to configure to have opened ticket?

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have you tried global settings?

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We know that system notifications we can have email alerts. But we need aggregation failure alerts and source health as automatic ticket opened

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In that case may be monitoring team or monitoring tools need to configure by using existing api’s in isc

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I have previously utilized the account aggregation completed event trigger for this purpose

I added a filter to it to only consider events where the aggregation status ended in a warning or a failure, and set it up to make a http call to my ServiceNow instance. I created a scripted REST endpoint on the ServiceNow instance to receive these calls from SailPoint and had it open an incident record

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Hi
Have you tried the below.
Enable Connector Health Monitoring to Detect failures
Configure Alert Policies to Send alerts on failures
Set up Ticketing Integration to Auto-create tickets

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are those possible in ISC

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Here a blog : Using IdentityNow Workflows to Send a List of Uncorrelated Accounts After Aggregation - Content / Community Blog - SailPoint Developer Community

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Hi Shaik
You get aggregation/connection failure visibility via *Health Dashboard & Activity Center, but to push alerts and open tickets automatically you configure a Workflow on the failure events → send to email or create ITSM tickets

Regards
Sathishkumar.N

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