Hello everyone, I’m designing the integration architecture between sailpoint and my clients machines, but I have a question, how Sailpoint IDN handles multiple VAs? I know that Sailpoint IDN cares about the balancing of the load between different VAs in a cluster, so it is like it has an internal module that balances these VAs right? While for IQservices the client must set up a load balancer?
Hi @s_tartaglione,
Yes, you are correct. The VA cluster’s architecture is responsible for handling the load balancing within it. You can add more VA’s to the cluster for better load balancing based on your organization’s requirements.
And for the IQService, only the upgrades are handled automatically by the UpdateService utility. Customer needs to setup the load balancing part. Take a look here.
Best way to think about it is that VAs “pull” from the ISC tenant so all VAs are active and will poll to see if there’s any work to do.
VAs “push” to the IIQService, so load balancing is needed at the IIQService end.
Thank you, regarding VAs i know that they are pulling requests from the Sailpoint IDN queue, but how load balancing is working in this case? it is completely handled on Sailpoint IDN side?
Yes VA load balancing is completely handle by Sailpoint but same is not true for IQservice.
Hi @s_tartaglione “Load balancing” isn’t really the right way to think about it. There are multiple clients (VAs) of the ISC Service:
VA1 Polls ISC and sees there is work to do, so does it
VA2 Polls ISC and there is no work to do
VA1 Polls ISC and there is no work to do
VA2 Polls ISC and sees there is work to do, so does it
etc.
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