Hi All, we are using Web Service Connector where I am trying to update the user but we are getting below error identity stating status failed.
[“Exception occurred while performing \u0027Modify\u0027 operation on identity \u0027AMS22060301\u0027: Error: {"Status": "Failed"}”].
Can you all please suggest what would be possible solution for this and reason for this error on updating the identities.
Hi @Faizan9097 ,
This could be related to something with the u0027 unicode in the operation.
However, many times, in my understanding, this has nothing to do with any character error as well.
Before we decide on which direction to go deep,
Can you please share more(sharable) details about the operation? Such as headers, endpoint, response, mapping, etc
Did you test this call using any API tool such as Postman?
If so, can you please share the details of the postman call?
Thank you
Hi Faizan,
Please try putting in trace in CCG logs and check the plan.
Maybe there is backslash in data which needs to be escaped?
Regards
Arjun