Getting Exception : could not extract ResultSet

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

IIQ 8.3

Share all details about your problem, including any error messages you may have received.

sailpoint.tools.GereralException: could not extract ResultSet

2

plase share more info

3

Please share more details, like what exactly are you trying to do and where do you see this error.

4

Hi Emanuele, Thanks for your response.
Basically, I’m try to disable AD account and move account from one OU to another OU using Life cycle event.
I tried to disabled the account using batch request for troubleshooting perspective the same error I’m received and for another user from same OU I haven’t received any exception or error, successfully disabled but unable to move in another OU as I disabled via Batch request.

5

Hi Animesh, Thanks for your response.
Basically, I’m try to disable AD account and move account from one OU to another OU using Life cycle event.
I tried to disabled the account using batch request for troubleshooting perspective the same error I’m received and for another user from same OU I haven’t received any exception or error, successfully disabled but unable to move in another OU as I disabled via Batch request.

7

Error1
Error11604×608 26 KB

Hi Everyone, I’m sharing error screen for reference.

8

can you share the code that are you using for?

10

Rule to move all disable account .java (3.7 KB)

11

Lifecycle Event - Leaver.xml (10.8 KB)