Failing Plugin load - java.lang.NoClassDefFoundError WebServiceException

Hi, I created a plugin to list workgroup members and this is working fine in my sandbox env but the problem is when I deployed it in another environment. The installation processed successfully. But when I send a GET request to Plugin REST Endpoint I got a java.lang.NoClassDefFoundError: javax/xml/ws/WebServiceException.
I tried the SailPoint push plugin and it has the same error. Maybe this is an env requirement that I am not aware about.

This is the full stacktrace:
Feb 18, 2022 2:24:49 PM org.apache.catalina.core.ApplicationContext log
SEVERE: Servlet.init() for servlet [JAX-RS Plugin REST Servlet] threw exception
java.lang.NoClassDefFoundError: javax/xml/ws/WebServiceException
at java.base/java.lang.Class.getDeclaredMethods0(Native Method)
at java.base/java.lang.Class.privateGetDeclaredMethods(Class.java:3166)
at java.base/java.lang.Class.getDeclaredMethods(Class.java:2309)
at org.glassfish.jersey.server.model.IntrospectionModeller$2.run(IntrospectionModeller.java:236)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at org.glassfish.jersey.server.model.IntrospectionModeller.getAllDeclaredMethods(IntrospectionModeller.java:230)
at org.glassfish.jersey.server.model.IntrospectionModeller.checkForNonPublicMethodIssues(IntrospectionModeller.java:150)
at org.glassfish.jersey.server.model.IntrospectionModeller.doCreateResourceBuilder(IntrospectionModeller.java:97)
at org.glassfish.jersey.server.model.IntrospectionModeller.access$000(IntrospectionModeller.java:58)
at org.glassfish.jersey.server.model.IntrospectionModeller$1.call(IntrospectionModeller.java:90)
at org.glassfish.jersey.server.model.IntrospectionModeller$1.call(IntrospectionModeller.java:87)
at org.glassfish.jersey.internal.Errors.process(Errors.java:292)
at org.glassfish.jersey.internal.Errors.process(Errors.java:274)
at org.glassfish.jersey.internal.Errors.processWithException(Errors.java:232)
at org.glassfish.jersey.server.model.IntrospectionModeller.createResourceBuilder(IntrospectionModeller.java:87)
at org.glassfish.jersey.server.model.Resource.from(Resource.java:776)
at org.glassfish.jersey.server.ResourceBagConfigurator.init(ResourceBagConfigurator.java:55)
at org.glassfish.jersey.server.ApplicationHandler.initialize(ApplicationHandler.java:331)
at org.glassfish.jersey.server.ApplicationHandler.lambda$initialize$1(ApplicationHandler.java:293)
at org.glassfish.jersey.internal.Errors.process(Errors.java:292)
at org.glassfish.jersey.internal.Errors.process(Errors.java:274)
at org.glassfish.jersey.internal.Errors.processWithException(Errors.java:232)
at org.glassfish.jersey.server.ApplicationHandler.initialize(ApplicationHandler.java:292)
at org.glassfish.jersey.server.ApplicationHandler.(ApplicationHandler.java:259)
at org.glassfish.jersey.servlet.WebComponent.(WebComponent.java:311)
at org.glassfish.jersey.servlet.ServletContainer.init(ServletContainer.java:154)
at org.glassfish.jersey.servlet.ServletContainer.init(ServletContainer.java:346)
at javax.servlet.GenericServlet.init(GenericServlet.java:158)
at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1134)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1089)
at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:761)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:135)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:678)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:367)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:860)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1598)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:829)
Caused by: java.lang.ClassNotFoundException: javax.xml.ws.WebServiceException
at java.base/java.lang.ClassLoader.findClass(ClassLoader.java:719)
at sailpoint.plugin.PluginClassLoader.findClass(PluginClassLoader.java:98)
at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:589)
at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:522)
at sailpoint.plugin.PluginClassLoader.loadClass(PluginClassLoader.java:121)
… 48 more

Feb 18, 2022 2:24:49 PM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Allocate exception for servlet [JAX-RS Plugin REST Servlet]
java.lang.ClassNotFoundException: javax.xml.ws.WebServiceException
at java.base/java.lang.ClassLoader.findClass(ClassLoader.java:719)
at sailpoint.plugin.PluginClassLoader.findClass(PluginClassLoader.java:98)
at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:589)
at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:522)
at sailpoint.plugin.PluginClassLoader.loadClass(PluginClassLoader.java:121)
at java.base/java.lang.Class.getDeclaredMethods0(Native Method)
at java.base/java.lang.Class.privateGetDeclaredMethods(Class.java:3166)
at java.base/java.lang.Class.getDeclaredMethods(Class.java:2309)
at org.glassfish.jersey.server.model.IntrospectionModeller$2.run(IntrospectionModeller.java:236)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at org.glassfish.jersey.server.model.IntrospectionModeller.getAllDeclaredMethods(IntrospectionModeller.java:230)
at org.glassfish.jersey.server.model.IntrospectionModeller.checkForNonPublicMethodIssues(IntrospectionModeller.java:150)
at org.glassfish.jersey.server.model.IntrospectionModeller.doCreateResourceBuilder(IntrospectionModeller.java:97)
at org.glassfish.jersey.server.model.IntrospectionModeller.access$000(IntrospectionModeller.java:58)
at org.glassfish.jersey.server.model.IntrospectionModeller$1.call(IntrospectionModeller.java:90)
at org.glassfish.jersey.server.model.IntrospectionModeller$1.call(IntrospectionModeller.java:87)
at org.glassfish.jersey.internal.Errors.process(Errors.java:292)
at org.glassfish.jersey.internal.Errors.process(Errors.java:274)
at org.glassfish.jersey.internal.Errors.processWithException(Errors.java:232)
at org.glassfish.jersey.server.model.IntrospectionModeller.createResourceBuilder(IntrospectionModeller.java:87)

Regards!

How are you deploying the Plugin? Are you doing it via the UI or some other way?

Hi Christian,

I deployed it via UI. I already tried pointing to balanced URL and directly to tomcat 8080 host. On both cases the installation return success but the REST doesn’t work.

The only thing I can suggest is:

  • Remove the plugin
  • Wait 5 minutes for the Plugin sync service run and clear up
  • Re-install the plugin.

Essentially turn it off, and turn it back on again.