Error: 0000208D: NameErr: DSID-03100245, problem 2001 (NO_OBJECT), data 0, best match of:

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi team,

I’m facing issue when executing before provisioning rule(Termination,Rehire).

Our rule is executing correctly and able to update required attributes.
However attached error is coming and not able to understand the effect of error.

Please advice us to resolve

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the issue.

Please find attached error screenshot.

2

Are you sure all your attribute in the provisioning plan were updated successfully? From the error it looks like update of certain attributes has failed because it couldn’t locate the DN of the user specified.

Are you modifying OU of the user in your rule?

3

Hi @sharvari ,

During termination and Rehire im moving user to respective OU.

Im seeing that OU moment and other attributes are getting updated as expectedd.

Somehow we are seeing that error during provisioning that to sometimes .

Is that Iq Services issue ?

4

It’s probably because the user was moved but IDN is still looking to update those attributes of the user in the old OU. Are you modifying OU by setting AC_newParent attribute in rule? If not, maybe that’s the reason you see this error intermittently.

5

Yes, I’m modifying OU by setting AC_newParent attribute in rule.

6

Below error we are seeing it in IQ service logs.

07/25/2023 01:54:39 : ADConnectorServices [ Thread-3 ] ERROR : “Caught exception in Modify for identity CN=testukgfn103, testukgln103 (sbs777103),OU=Users,OU=CRH,OU=Hospitals,OU=SB-Departments,DC=wipro,DC=org. System.Exception: Failed to connect to the server for CN=testukgfn103, testukgln103 (sbs777103),OU=Users,OU=CRH,OU=Hospitals,OU=SB-Departments,DC=wipro,DC=org:There is no such object on the server. There is no such object on the server. 0000208D: NameErr: DSID-03100245, problem 2001 (NO_OBJECT), data 0, best match of: ‘OU=Users,OU=CRH,OU=Hospitals,OU=SB-Departments,DC=wipro,DC=org’ 0000208D: NameErr: DSID-03100245, problem 2001 (NO_OBJECT), data 0, best match of: ‘OU=Users,OU=CRH,OU=Hospitals,OU=SB-Departments,DC=wipro,DC=org’ . HRESULT:[0x80072030]
at sailpoint.services.ADConnectorServices.bind(String distinguishedName, Boolean isCrossForest, Boolean isCrossDomain, String serverToBind, Boolean isCrossDomainMove, Boolean bindForShadow)
at sailpoint.services.ADConnectorServices.Modify(Boolean processExchangeAttributeUpdate, Boolean& atleastOneAttrReqFulfilled)”

7

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