Entitlement Owner Update Issue

When we are trying to update entitlement owner to a specific user, it is not working from UI but working from postman.

Please find the below error details,

Thanks in Advance.

Regards,
Bhavadharani.

Hi Bhavadharani,

I am unable to reproduce this issue. I am able to successfully change owners from the UI. I recommend opening a support ticket. Our support team has the capability to do a deeper investigation in your environment to see what is going on.

Hi @colin_mckibben ,

Extra space in the display name has causing issues.
After removing extra space, these issues have been resolved.

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