Entitlement Description Not Displaying in Certification Export

Hi @fewthiraphat

pls check below Community Blog very helpful.

Customizing the Certification Item UI Page with Attributes and Filters in IIQ - Content / Community Blog - SailPoint Developer Community

With respect to Certification UI Display Name and Description we observed similar discrepancy on my production environment which was migrated from 7.1p6 to 8.4p2

But on Fresh installation of 8.4p2 displaying correctly.

From Debug PagesUIConfig we need to refer the section uiCertificationItemWorksheetColumns*

<ColumnConfig dataIndex="displayName" evaluator="sailpoint.web.view.certification.CertificationItemDisplayNameColumn" groupProperty="type,bundle,exceptionApplication,exceptionAttributeName,exceptionAttributeValue,exceptionPermissionTarget,exceptionPermissionRight,violationSummary" headerKey="cert_item_tbl_header_display_name" hideable="true" percentWidth="20" property="IIQ_displayName" renderer="spCertificationDisplayNameColumn" secondarySort="parent.lastname,parent.firstname,type" sortProperty="type,bundle,exceptionApplication,exceptionAttributeName,exceptionAttributeValue,exceptionPermissionTarget,exceptionPermissionRight,violationSummary" sortable="true" stateId="displayName"/>
<ColumnConfig dataIndex="description" evaluator="sailpoint.web.view.certification.CertificationItemDescriptionColumn" groupProperty="IIQ_description" headerKey="cert_item_tbl_header_description" hideable="true" minWidth="250" percentWidth="50" property="IIQ_description" renderer="spMoreLessToggleColumn" sortProperty="IIQ_description" stateId="description"/>

My troubleshooting and findings regarding Description if there are no values mapped from or not rendered backend, it will end up showing Entitlement (Group), so please check Configuration – Schema

DisplayName will be a concatenation of all the entitlements associated with the identity plus on Group (schema name) at end.