Enable Connector Logging

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1

This topic provides the steps needed to enable logging on SailPoint using REST APIs.

This process is broken up into four steps:

This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/connectors/ldap/help/common/identitynow_topics/enable_connector_logging.html
2

The section on how to enable logging is not clear.
The api used are deprecated.
It’s present the following statement:

If the VA cluster did not already have a logging configuration and you received a 204 No Content error, you can create a new one

It is not told how to create a new one, only how to update it.

Regards.
Giuseppe

4

Hi Giuseppe! Thank you for your input. We’ve created a Jira issue to track the effort and we’ll update the comment thread when it’s been addressed: CONDOCS-4066

5

Please also add the following logging class for the generic Service Desk integration:

  • openconnector.connector.servicedesk.ServiceDeskConnector
6

“Update Logging Configuration” in Enable Connector Logging is to create and update the Logging Configuration Steps. So if there is no logging config exists for any Cluster, then one can simply add a new config using below:

PUT /v3/managed-clusters/{id}/log-config

{
"durationMinutes": 60,
"rootLevel": "DEBUG",
"logLevels": {
"sailpoint.connector.ADLDAPConnector": "DEBUG"
}
}

which will create a Logging config for that Connector with Log Level for that much duration.