With Email Templates in SailPoint IDN, I know the content of email templates can be conditionally changed - that is having variables and conditionals to change the nature of the content. Emails template notifications can also be turned off so they do not send by adding #stop or a similar command to…

I did some testing on my end and I was able to conditionally stop emails from being sent on a per template basis. I accomplished this by adding an if condition in the subject of the template. If the condition evaluates to true, then it will insert the #stop variable so the email is not sent. If t…

@colin_mckibben any thoughts on this?

I’m not aware of any built-in mechanism for conditionally disabling email notifications. However, the Workflows tool that we are building (currently in beta), supports conditions and emails, so this use case should be easy to accomplish once Workflows goes live.

@colin_mckibben - I see your point, however, I feel with workflows we’ll be able to add sending emails easily. I don’t see how we will be able to stop the emails. Any thoughts or details on how you envision this solution?

[image] colin_mckibben: I’m not aware of any built-in mechanism for conditionally disabling email notifications. However, the Workflows tool that we are building (currently in beta), supports conditions and emails, so this use case should be easy to accomplish once Workflows goes live. I defi…

Email Templating and Conditional Routing

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Email Templating and Conditional Routing

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