Hey guys,
The current limit for subject lines is 250 characters. We have to translate all emails into 4 different languages - which is not a big deal for most of our templates as we use a general notification subject that squeezes us under the limit.
But some of the more important emails we need a less generic subject line that grabs your attention - Password Resets, Password Expirations etc…
I was trying to use #set in the body and have the subject line honor this to save some characters.
So if we need to look at $user.workerType I would like to set this as $uwt in the body and then reference in the VTL for subject. If I want to look at country code I want to reference this as $cc.
Light example:
#if($uwt == ‘Customer’) #stop #elseif($cc == ‘US’) Hello #else Bonjour #end
Tested this several different ways and cannot get it to render right. Has anyone else ran into this wall with translations and if so - how did you get around it?
Tried reaching out to PS and they said I could write a rule for the subject line - but I thought this was only a capability for IIQ and any attempt I have made falls flat.
Appreciate any help or guidance!