approvalEmailTemplate - This is OOTB approval email template variable LCM Identity Update Approval - This is OOTB Email Template value which is by default stored in above variable (approvalEmailTemplate)
This Variable was configured in OOTB LCM create and update workflow, Which is use to send approval email.
Currently this variable is removed from the workflow and we are using our own custom variable and custom email template for approval,
Though I have removed this OOTB variable from the workflow still this OOTB email is getting triggered.
Is the above variable and its value is somewhere configured in SailPoint Code as well.
How can we disable this configured OOTB approval email, Even though i have removed this variable from the workflow.
Ensure that the LifeCycle Manager (LCM) is configured with the OOTB LCM create and update workflow for creating and editing identities. When an identity is created or edited, a custom email template(as you mentioned in the workflow) should be sent for approval.
The LCM Identity Update Approval template should also be referenced in the LCM Provisioning workflow. If the LCM Provisioning business process triggered, you will get the OOTB approval email.Instead of removing the approvalEmailTemplate variable, you can initialize the approvalEmailTemplate variable with custom emailTemplate.
