Email notifications is currently experiencing a service disruption

Resolved - 2025-02-20T15:23:30Z

This incident has been resolved.

Monitoring - 2025-02-20T12:24:47Z

A fix has been implemented and we are monitoring the results.

Identified - 2025-02-20T12:14:08Z

The issue has been identified and a fix is being implemented.

Investigating - 2025-02-20T11:32:40Z

We are continuing to investigate this issue.

Investigating - 2025-02-20T09:58:21Z

SailPoint is investigating an issue with clients receiving duplicate email notifications . We are working on addressing the service disruption and will provide an update upon resolution.