Docusign Connector Error

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

We have been seeing this error since the last couple of days for Docusign. Any help on this please?
We have detected an error from the managed system.
*
Error Received:*

[docuSign-eSignature-saas]: [ConnectorError] error receiving response from connector: stream client connection is broken (connector process may have crashed) (requestId: 9243fcabc1e34d83a5a53a5d95ff49f6) (requestId: 9243fcabc1e34d83a5a53a5d95ff49f6)

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2

please raise a support ticket most of my frds who is working on isc having similar issue

sailpoint replied
it is a bug currently they are working on it

3

Hi @Madhurimapati

I would suggest the same, please raise a SailPoint Case for this issue. Support team will help you on this.

4

we raised a ticket bro and SailPoint team has fixed it saying it is a bug

thanks