Deploying Virtual Appliances - SailPoint Identity Services

To deploy a virtual appliance (VA), complete the steps specific to your virtualization platform. Then, proceed to starting a new virtual machine and subsequent steps.


This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/saas/help/va/deploy_va.html

A post was split to a new topic: VA Deployment Step not working

Hi @swapnasarit! Thanks for your input. This appears to be related to using the product features. I’m going to move your comment to our ISC Discussions and Questions category for greater help from the community.

Hi all,

Love the new pairing process - but I am missing some words on how to pair when using Secure Tunnel setup.

Before, you would add the secure tunnel to the config.yaml file together with the updated passphrase.

The new instructions don’t mention a config.yaml file in the setup instructions except for in the note that tells you to add the secureTunnel line to the config file - which is now no longer part of the deployment process.

Or does the image come with a yaml file that needs to be updated before setting the passphrase?

I would love some insights on this. :nerd_face:

Hello @J_Hauser. Thanks for reaching out, and I’m so glad to hear you love the new pairing process.

I am happy to report that I have already been working on some additional information regarding secure tunnel with pairing. It is not published yet, but my initial understanding is that you would download the keys as you would today and then run:
sudo systemctl start canal

It should start the tunnel, then the pairing process should detect it running and accordingly handle the configuration.

I hope this helps!

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Thank you for the notes, Hope!

We will try to wait for the ‘official’ documentation update if at all possible with our next deployments, otherwise we will give this approach a shot. :slight_smile:

Hi Johanne! The network tunnel VA instructions have been updated. Thanks!

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Much appreciated! Incidentally, we are just starting to deploy some new machines, so the update arrived at the perfect time.

Thank you for your hard work!

While setting up a new VA recently we ran into some issues that (we learned later) were related to the commands in the docs having incorrect quotes.

It would be a great addition if the commands can be copy-pasted from the docs.

Hi @sauvee! Thanks for the feedback. I’ve created SAASDOCS-9266 to review the code. When we’ve finished looking into that, we’ll update this thread. Have a great weekend! :tada:

Hi Edwin! Based on your feedback, we’ve updated the commands in Deploying Virtual Appliances to use straight quotation marks rather than curly, which should allow for copying and pasting. Thanks so much for helping us improve our documentation!