Delay in triggering the create account after provisioning completed in request center

[Anshu_Kunal]

@Faizan9097

We added a delay during provisioning using below code for a web service connector as part of before operation rule:

int maxDelayInSeconds = 20;
int numberOfSecondsToSleep = (int)(maxDelayInSeconds * (java.lang.Math.random()));
TimeUnit.SECONDS.sleep(numberOfSecondsToSleep);

Do check out this post:

Resolving Concurrency Issues with SAP Connector

Ok, I understand. So the “user record” in SAP is in a locked state due to a previous operation and cannot be updated at that time. Including a sleep period somewhere in the process might help, but is not a guarantee as the record might still be locked after your attempts run out. Is this an out-of-the-box connector or something custom?

Thanks