We have an use-case wherein 7 days prior hire date, we are creating accounts in different Active Directory sources and one service now source. But we are facing 2 types of issues in this scenario,
IDN triggering create account operation within seconds after the successful provisioning of the target system. Due to this duplicate accounts were being provisioned for a single identity. This is happening for AD and service now sources. It will be really helpful if we can control these create account operations even after successful provisioning.
IDN is encountering failures during creating account in AD but the account reflects in target AD system. Because of this failure, IDN is triggering multiple create operations until the AD accounts created on failure were correlated back to the identity. The error that was thrown during the provisioning is “sailpoint.connector.ConnectorException: java.lang.InterruptedException: Timeout waiting for response to message 278 from client 422c7c33-6f06-42fc-8f7b-e5252370aae9 after 90 seconds.” Can anyone help us resolve this error and also can we add any connector attribute to the AD source for example rollback Account Created On Error and value as true which will delete the account in the target system that got created on error.