Creating Track My Request for Entitlement Update workflow

IdentityIQ (IIQ) IIQ Discussion and Questions
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Hello,

I have a requirement to create a quicklink to update the memberof of AD Groups.
Eg. ADGroupA has inherited group of ADChildGroup1, ADChildGroup2. I created a quicklink, a custom workflow to update the memberof which calls Out of the Box entitlement update workflow. The End to end workflow works as expected. But I want a track my request(IdentityRequest Object) to be created whenever a user submits the form using the quicklink.

Out of the box The entitlement update workflow does not create a IdentityRequest Object. I want my customworkflow to create an trackmyrequest.

If there is any documentation or steps to achieve this, can someone help with this use case. Thanks!

2

Please refer below document.

1 Like
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Is creating a track my request(IdentityRequest Object) possible for Entitlement Update use case?

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Once you have the plan, add below 3 steps in your wf respectively-

  1. <Step name="Initialise">
    wfName = Identity Request Initialize

  2. <Step name="Provision">
    wfName = Identity Request Provision

  3. <Step name="Finalize">
    wfName = Identity Request Finalize

These steps you can get from ootb LCM wf.

This will create an IdentityRequest