Confluence integration getting 404 error

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi Team,

I am trying to integrate the Confluence with sailpoint IDN. But getting below error as 404.

We have detected an error from the managed system.

Error Received:

HTTP 404 Not Found

The link works fine outside the sailpoint and able to access.

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  • What is the result you are getting and what were you expecting?
2

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3

Can you provide more details around what source type you are using, the endpoints you are trying to hit and any additional logs from the VA with debugging enabled?

4

I am using the Atlassian Data Center and the basic authentication type with service account with full permissions. Logs not enabled yet.

5

Hi, can you test the url in VA using curl command ?

6

Hi @prashanthrns getting below error from VA.

sailpoint@sailpoint-va ~ $ curl
curl: try ‘curl --help’ or ‘curl --manual’ for more information
sailpoint@xyz-va ~ $ curl https://xxx.xxx.com
curl: (60) SSL certificate problem: unable to get local issuer certificate
More details here: https://curl.se/docs/sslcerts.html

curl failed to verify the legitimacy of the server and therefore could not
establish a secure connection to it. To learn more about this situation and
how to fix it, please visit the webpage mentioned above.
sailpoint@sailpoint-va ~ $

7

Hi @nandiniks

  1. The server presented a certificate, but your VA (Virtual Appliance) doesn’t trust the certificate chain (likely missing the intermediate CA or root CA).
  2. This usually happens if:

    • The server uses a certificate signed by a private CA (e.g., corporate/internal CA).

    • The intermediate certificate wasn’t included in the server’s cert chain.

    • Your VA doesn’t have the CA bundle updated.

8

@Gopi2000 What steps should be followed now?

9

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