Configuring IdentityIQ to Integrate with ServiceNow

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This section provides the required information for configuring IdentityIQ to integrate with ServiceNow.

This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/connectors/identityiq/servicenow/sdim/help/integrating_servicenow_sdim/configuring__to_integrat.html
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Sailpoint IIQ 8.4 p2:

Hi Team , when we close one RITM for a specific application—changing its status from “Pending” to “Completed” in SailPoint—while other application RITMs within the same access request remain in a “Pending” state, we then aggregate the completed application’s data.

This triggers aggregation for that application and creates the user in that application. Subsequently, in the identity XML for that identity, we are noticing that entitlements from other applications within the same access request (which are not related to the current application) are appearing as “removed” in the triggered snapshot of native change.

How can we configure the ServiceNow application to exclude requested items from other applications that are in a pending state when generating the NCD snapshot?