As an Admin, you may also be responsible for configuring approval flow for the requests generated via the ServiceNow Service Portal Integration for Identity Security Cloud. The way an approval is processed depends on it's configuration. The following three types of Approval Flow are available:
Hello,
Is there a specific auth authorization flow required to use approval workflows? The ServiceNow Store mentions OAuth2 connection. However, this documentation does not seem to mention that.
Hi Karina,
One of the prereqs for ServiceNow is to have permissions to manage OAuth 2.0 client applications. For more information, reference Prerequisites
Can you tell me if this answers your question? If not, could you provide some more detail?