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Hi Sailors,
Would like to know if it is possible to retrieve the change history of a role or entitlement and present it in a report. The report should contain details of any changes made to the role or entitlement, such as updated name, description, and other attributes. It should also display both the previous value and the new value.
Is there any way to achieve this using a customization or rule?
The OOTB audit configuration may not capture all that you need here. But you should be able to create custom audit from the WF that gets triggered when roles are updated. You can find the WF that gets executed for role changes from Global Setting > IIQ config> roles.
You will have to customize this workflow to capture all these details and then record them in audit. Then you can generate report based on this audit.