Certification taking a lot of time to load

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

8.5

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Please share any other relevant files that may be required (for example, logs).

Share all details about your problem, including any error messages you may have received.

The certification pages are taking a lot of time to load. The certification page is defaulted to 100 items per page. However, confirmed that the sailpoint bundle file configuration is to laod 10 items per page. Is there any other places where the default item per page needs to be updated?

2

This is screenshot of sailpointbundle.js

image
image1883×886 42.7 KB

4

I could find nothing in Identity leve UIPreference. This is how it looks

<UIPreferencesRef>
    <Reference class="sailpoint.object.UIPreferences" id=""/>
  </UIPreferencesRef>

System configuration has no setting
However UIPreferences table has something like this

<entry key="userTableItemCountPreferences">
      <value>
        <Map>
          <entry key="uiCertificationItemDetailViewColumns-Open">
            <value>
              <Integer>100</Integer>
            </value>
          </entry>
          <entry key="uiCertificationItemWorksheetColumns-Open">
            <value>
              <Integer>100</Integer>
            </value>
          </entry>
        </Map>
      </value>
    </entry>

How does this gets populated and what is the best way to set it to 10

6

@SurjanK Is it only happening for role certification? or for any type of certifications?

7

We have identified for Manager certification since this is the campaign going on currently. However, this issue might be for all kinds of certification

8

@SurjanK What i meant is are you facing this issue when you have roles in the certification or for all? Pinging you over chat for better coordination.