Certification sign-off error

Identity Security Cloud (ISC) ISC Discussion and Questions
1

Hello.

I’m trying to sign-off a certification from the v3 api but it is not working.
I’m an admin in the tenant and I get a Bearer token from here : https://xxx.identitynow.com/ui/session?refresh=true

The I do a POST on https://xxx.api.identitynow.com/v3/certifications/{id}/sign-off
I’m pretty sure the id is good and that it is not the issue here

But what i get is that :
{

"detailCode": "400.1 Bad request content",
"trackingId": "885e42f7298d47b690796e0e909e6772",
"messages": [
    {
        "locale": "en-US",
        "localeOrigin": "DEFAULT",
        "text": "The request was syntactically correct but its content is semantically invalid."
    }
],
"causes": []

}

I did exactly the same thing last year when the API was in beta and it worked. Do you know what I am missing ?

2

I will ask our engineers what this error means. In the mean time, can you check if your certification is already signed? You can run GET https://{tenant}.api.identitynow.com/v3/certifications/{certId} and check if the signed field has a date and the phase is ‘SIGNED’.

{
    "campaign": {
        "campaignType": "SOURCE_OWNER",
        "description": "Test campaign",
        "type": "CAMPAIGN",
        "id": "2c91808676f8a20201771c585de50526",
        "name": "Source Campaign"
    },
    "completed": true,
    "decisionsMade": 3,
    "decisionsTotal": 3,
    "due": "2021-02-02T20:32:54.894Z",
    "signed": "2021-01-19T20:34:57.188Z",
    "reviewer": {
        "email": "[email protected]",
        "type": "IDENTITY",
        "id": "2c9180867624cbd7017642d8c8c81f67",
        "name": "colin.mckibben"
    },
    "reassignment": null,
    "hasErrors": false,
    "errorMessage": null,
    "phase": "SIGNED",
    "identitiesCompleted": 3,
    "identitiesTotal": 3,
    "id": "2c91808676f8a20201771c585e4b0527",
    "name": "Source Owner Access Review for Employees [source]",
    "created": "2021-01-19T20:31:29.355Z",
    "modified": "2021-02-08T13:37:56.242Z"
}
3

Engineering has confirmed the issue. We don’t clearly state what prerequisites are required for a sign-off to be successful, so we have created a ticket to update the API spec to make that clear.

Please check that the certification is in the ACTIVE phase and that all of the certification items have had a decision submitted.

4

Alright. Thank you very much for the clarifications. I’m sure the API update will be of help.