BOX application connectivity error

For connection with Box application I passed all the credential keys, however I am getting the below error

Error Received:
[ ConnectorException ] [ Error details ] Error extracting private key, please check password and data.

please suggest what is missing.

Hi @kanha141

Looks like, your credentials are wrong.

  1. Check with application team if the key is expired maybe or credentials are incorrect.
  2. Ask your application team to check the logs, they can find the exact issue.

Thanks
Krish

@kanha141, did you get this figured out? We are running into the same issue. Our creds appear correct as we tested the process manually with python and postman.
I see the note in the SailPoint documentation about 256-bit encryption (which Box requires) and needing JCE for the JRE, but that is where I got lost in replacing the jars in the JRE. I didn’t know if this was on the IDN side/possible in IDN.

The issue still not resolved, if you figured it out please let me know

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