Hi All, I’m trying to create AD account via batch request. The request is keep getting failed with invalid status as below. I have tried both approaches (Using identityName instead of nativeIdentity, or with nativeIdentity). Please let me know if you have any inputs or possible suggestions. (FYI - …

Pls check your create account provisioning policy. it maybe because some field might be mandatory and it may be missing, in order to create account. For eg if sam-account-Name is mandatory for account creation then it needs to present, if not auto generated.

As you see in approach 1, I have kept all required attributes as per create account provisioning policy.

Can you please try to click on Invalid and see the error what’s it invalid for?

Hello @Arpitha1 I can see spaces between fields and attributes such as operation, application, and also in attributes like CreateAccount, Active Directory. Could you please remove the spaces and try again? Also, why did you keep asterisks for the password field?

Hi, Have you already tried adding single quotes around the CN, for example: ‘CN=Test.User2,OU=Singapore,OU=Asia-Pacific,OU=Demo,DC=seri,DC=sailpointdemo,DC=com’ ?

Hello @LydiaLu , first I kept it the same as @Arpitha1 and I got the same error. After removing the spaces, the batch request is running with double quotes. I also tried your approach using single quotes, and the batch request is running. Let’s see how it works from her side.

it should work with double quotes and no spaces.

For CreateAccount batch requests, “Invalid” is usually a format/lookup issue, not AD itself. Two must-fix items: Use the documented 3rd column exactly as nativeIdentity | identityName and populate it with the IIQ Identity name (e.g., Test.User2) — this column identifies the person, not the AD DN. …

It says “Target Identity not found”

Hi, again tried with no spaces (strict csv) as below. Still, same issue. Approach 1: operation,application,nativeIdentity,distinguishedName,ObjectType,givenName,sn,displayName,sAMAccountName,userPrincipalName,*password* CreateAccount,Active Directory,"CN=Test.User2,OU=Singapore,OU=Asia-Pacific,OU=…

Batch Request for AD Create Account

IdentityIQ (IIQ) IIQ Discussion and Questions

aakashpandita (Aakash Pandita) December 30, 2025, 8:44am 13

Below csv is working for me. Also PFA regarding options i checked during import.

operation,application,identityName
"CreateAccount","Active Directory","zsmith"

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Batch Request for AD Create Account

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