Batch Request (AD Entitlement Removals)

[pbobadil (Paul Bobadilla)]

Which IIQ version are you inquiring about?

8.2p4

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Share all details about your problem, including any error messages you may have received.

im trying to do a batch request to remove an AD Entitlement for bulk users. Not sure if this is right, it saying invalid

[Bernardc (Bernard Chiew)]

Hi @pbobadil ,

Could you share the error message you’re seeing?

Looking at your CSV file, the format appears to be correct. You may want to verify that the values for application, attributeName, attributeValue, and identityName are accurate.

I suspect there may be an issue with the value in the identityName field. What is your Identity Attribute in your HRMS application?

[durgabhavanirali]

Hi @pbobadil as @Bernardc mentioned, please share the error.

[shirbhatea (Ankush Shirbhate)]

I think you are missing the nativeIdentity column.

Regards
Ankush

[santhirajumunganda]

Hello @pbobadil , I created the remove_entitlement CSV file that you suggested

and performed the Remove Entitlement batch request. I noticed an issue in my system where the status was shown as invalid, just like you mentioned.
For example:

Later, I changed the attribute value from
cn=System Administrator,ou=Alexandria,dc=sailpoint,dc=com
to just the display name from the entitlement catalog, “System Administrator”,

and then performed the Remove Entitlement batch request again. This time it executed successfully and the entitlement was removed.

Hope this helps!
Thanks,
Raju